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Posted on: December 30, 2015

City Partners With WCA for 7-Year Municipal Solid Waste Contract

Missouri City’s 5-year-old Municipal Solid Waste Program will enter into a new contract phase with WCA Waste Corp. starting Jan. 1, 2016; service to residents and businesses becomes effective Jan. 4.

The seven-year agreement with WCA was authorized by City Council on July 20, 2015 and is for residential (Ordinance No. O-15-46), commercial (Ordinance No. O-15-47) and municipal solid waste and recyclable collection materials. The deal also provides for Missouri City to collect a franchise fee of 5 percent of gross receipts from WCA.

Residential contract customers will pay a $12.50 household base rate and will receive the following services:

  • Solid Waste: Provided twice per week
    Per City ordinance service will be provided between 7 a.m. and 7 p.m.
  • Curbside Recycling: Provided every-other-week
    Recyclable materials do not include glass or pizza boxes. Both items may be disposed of in the blue solid waste container.
  • Bulk Waste: Provided every-other-week
  • Yard Waste: Provided weekly
  • Curbside holiday tree pickup during the month of January
    Trees will be picked up on Bulk collection days
  • Service provided with environment-friendly CNG (compressed natural gas) trucks

Additionally, as the WCA solid waste service includes curbside recycling, the City’s recycling drop-off center will permanently close on Feb. 29, 2016.

For yard waste to be collected, it should be stored in heavy-duty lawn and leaf refuse bags that are biodegradable, compostable and sturdy enough not to break when lifted; in a regular trash container or in the blue solid waste container. Yard waste should not be placed at the curb in regular solid waste bags; if that occurs, it will be removed as trash. Brush waste should be securely tied together, not exceeding four feet in length or 40 pounds in weight.

In order to be serviced by the front-loading automatic WCA trucks, solid waste and recycling bins must be placed at the curb at least 5 feet apart from one other; the handles should face the homeowner’s residence.

Residents who participate in the Municipal Solid Waste Program will receive regular trash pickup on the following holidays:

  • Monday, Jan. 18: Martin Luther King Jr. Day
  • Friday, March 25: Good Friday
  • Monday, May 30: Memorial Day
  • Monday, July 4: Independence Day
  • Monday, Sept. 5: Labor Day

To ensure service, citizens are encouraged to set garbage and recyclable materials out by 7 a.m. In August, WCA will set the dates of service for Thanksgiving and Christmas.

Assisted or valet service is available for disabled, elderly and infirmed residents; a doctor’s signature and contact phone number is required to process each request. To sign up for the service, click this City website link to access the request form, or contact WCA’s Missouri City Customer Service center at 281.403.5800.

To assure excellent service to municipal solid waste customers, WCA conducted “ghost routes” in December. During the test runs, personnel identified some areas that present access challenges for WCA’s Automated Front Load trucks. As a result, the company will need to provide Rear End Load service on Wednesday/Saturday, (excluding recycling), to the following communities:

  • Camden Park (Adams Street)
  • Bermuda Dunes Townhomes (Bermuda Dunes Street)
  • Manors at Riverstone (Riverstone Boulevard)
  • Meadowcreek Townhomes (North La Quinta Drive)
  • Quail Valley Townhomes (La Quinta Drive and Cartwright Road)
  • Quail Valley Townhouses (Palm Desert Lane and Oak Hill Lane)
  • Quail Valley Patio Homes (La Quinta Drive and Quail Valley Drive—East side of La Quinta Drive)
  • Pebble Beach (West Pebble Beach Drive and Cartwright Road)
  • Quail Valley Cottages (La Quinta Drive and Quail Valley Drive—West side of La Quinta Drive)

Municipal solid waste service for these same communities begins on Wednesday, Jan. 6.

Billing processes for all municipal customers will remain similar to those that were in place during the City’s previous contract with Republic Services. Republic’s five-year agreement started on Nov. 1, 2010 and expires on Dec. 31, 2015.

The city-wide municipal solid waste program was approved by 54.57 percent of voters in the May, 2010 General Election and, at their Aug. 16, 2010 Regular Meeting, City Council Members approved the details of a proposed service contract with the first provider, Republic Services.

“The consolidation of the City’s waste collection contract remains a strategic priority to assure that residents have the most efficient and economical service available,” said Assistant City Manager Bill Atkinson, who oversees the initiative. “With direction from City Council and feedback from citizens, the focus will remain on maintaining a quality municipal program that incorporates pickups, recycling, customer service and environmental projects.”

Atkinson went on to explain that the WCA residential solid waste collection contract “will cover about 93 percent of City homes, and that any neighborhoods developed after 2007 are required to be on the City’s contract.”

Residential customers who receive services from a provider with rates below $12.50 have the option of continuing service with that company.

Since July, Missouri City’s Communications Department has partnered with WCA to educate citizens about the solid waste service transition by sharing information with HOA Board Members and Property Managers who published details in community newsletters and on community websites, distributing fliers at City events, securing coverage in local media outlets, providing reports at City Council, Council District and community meetings, posting updates on the City’s social media sites (Facebook—fb/MissouriCityTX, Twitter and Instagram—@MissouriCityTX) and producing an educational video that may be viewed on the homepage of the City website, www.missouricitytx.gov, and on Missouri City Television (Ch. 16 on Comcast and Ch. 99 on AT&T U-verse).

More details about the approved contract, including a comprehensive FAQ, are available on the City website; they may be viewed by clicking the “Solid Waste” image in the “QUICKLINKS” section.

For updates on the Municipal Solid Waste contract and service, please watch the City’s website, social media sites and Missouri City Television.

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