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This month, Missouri City launched an online and mobile smart phone application through SeeClickFix.com called “iReport” that allows citizens to report code enforcement violations. Using GPS to identify a citizen’s location, the application is also aided by submitted photos residents can take using their smart phones.
Once a resident has reported an issue, iReport will contact the corresponding Code Enforcement Officer via email for further review,” Code Enforcement Supervisor Ron Wrightsil said. “The application also allows residents to track the status of their complaint, receive progress reports and comment on other complaints.
The new application is available for free in the app store for iPhone and Android phones; citizens can download the application by searching “Missouri City iReport”. Issues can also be reported and tracked online at SeeClickFix.com/Missouri-City.
This new application is the result of a successful collaboration between many City departments, and we hope this project is one of many news ways we utilize growing technology to benefit residents,” Missouri City Police Chief Mike Berezin said.
Missouri City Code Enforcement Staff will respond to iReport service requests regular business hours Monday-Friday from 8 a.m. – 5 p.m.; requests submitted after 5 p.m. and during the weekend will be addressed the following business day.
Missouri City Code Enforcement Officers will respond to each report on a case-by-case basis; if no violation or if a warning is given, the Officer will note this on iReport. Officers will also report when the issue has been fixed or the violation has been abated.
SeeClickFix.com monitors for derogatory and/or abusive language and may remove a post or revoke posting privileges for individuals who violate guidelines. Non-emergency issues that require immediate attention need to be reported to the Police Department’s non-emergency number: 281.403.8700.