Internal Affairs

The image of the Missouri City Police Department depends upon the personal integrity of all departmental employees. To a large degree, the public's image of the department is determined by the professional response to allegations of misconduct against it or its employees. It is the policy of the Police Department to accept all complaints against its officers. The Department will conduct a thorough, competent and professional investigation of all allegations of misconduct by employees and complaints bearing on the departments response to community needs.

Complaints are defined as alleged infractions of how police service is provided, a failure to provide service, improper attitudes, improper police conduct, or misconduct involving several personnel. Normally, all complaints will be investigated and handled by an investigator assigned by the Chief of Police. The Chief of Police or his designee may ask for an investigator from another agency, such as the Texas Department of Public Safety, to undertake the investigation or assist as deemed appropriate. This, of course, depends upon the type of infraction alleged.

The Missouri City Police Department encourages citizens to bring forward legitimate grievances regarding misconduct by Missouri City police employees. It is our responsibility to receive the complaint with courtesy and administer it with efficiency. If you wish to make a complaint againsta department employee or the department itself, you may contact any department supervisor by calling 281.403.8700.