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Capital Improvement Program

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1. What is a Capital Improvement Program?
2. Where can I find a full list of projects?

City Secretary

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1. Who is my city councilmember?
2. Who represents me in the state legislature?
3. How do I request the attendance of the Mayor or City Councilmember to a function?

Communications

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1. How do I get my information on my organization on the city website or Missouri City television?
2. How often is the citizen newsletter mailed?
3. How do I get the city to attend my HOA meeting?

Development Services

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1. How do I report a code violation?
2. Do I need to have a rental home inspected before renting it out?
3. How do I report an abandoned car?

Finance

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1. How do I pay my alarm permit?
2. How do I find out if I have trash pickup from the city?
3. How can I do business with the city as a vendor?
4. How do I pay property taxes?

Fire Department

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1. How do I obtain a fire permit
2. How can I obtain a fire report?
3. How do I dispose of hazardous waste?
4. Can I arrange for a fire station tour?
5. Why does the fire truck arrive when I call for an ambulance?
6. How do I get fire department assistance for smoke detectors in my house?
7. What if I smell gas in my house?
8. When was the Missouri City Fire Department founded?
9. How do I get help in an emergency?
10. Can I park in fire lanes?
11. How do I obtain a burn permit?
12. Can I ignite fireworks inside the city limits?
13. What fire safety should a business follow?
14. How do I obtain a commercial fire inspection?
15. What kind of fire escape plan should I have?
16. How do I get fire department assistance for smoke detectors in my house?
17. What are the Insurance Services Organization (ISO) Classification Regulations?

General Flood

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1. What do I need to know if my building is in the floodplain?
2. What documents does FEMA need from my insurance company?
3. What is a flood?
4. What is a Special Flood Hazard Area?
5. What is a Flood Insurance Study (FIS)?
6. What elevation is used when rating a structure for a flood insurance policy?
7. What is earthen fill and how does it affect the floodplain?
8. What is an elevation certificate?

How Do I?

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1. How do I find a lost pet?
2. How do I get a street light fixed?
3. How do I get my car registration / tags?
4. How do I pay for an Alarm Permit?
5. How do I pay a court fine or citation?
6. How do I find out what company picks up my trash?
7. How do I find my water company?
8. How do I find scores for restaurants in the City?
9. How do I find out the top code violations or report a code violation?
10. How do I find out about crime in my community?
11. How do I schedule a tee time for Quail Valley Golf Course and see a list of fees?
12. How do I find information on vehicle registration?
13. How do I view City Council Meetings online?
14. How do I view City news?
15. How do I view City events?
16. How do I view the City's annual budget?

Human Resources / Organizational Development

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1. How can I determine job opportunities or vacancies with the city?
2. How do I apply for a position?
3. How do I determine if the city received my online application?
4. Do you accept applications for future positions?
5. Must an applicant submit a resume with their application?
6. Can an applicant apply for more than one position?
7. How do I determine the minimum requirements or basic qualifications each job requires?
8. What benefits does the city offer and to whom?
9. Where is the City’s HR/OD Department located?

National Flood Insurance Program

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1. What happens when a community does not enforce its floodplain management ordinance?
2. What is probation?
3. When can a community be placed on probation?
4. How long will probation last?
5. What penalties are imposed when a community is placed on probation?
6. What is suspension?
7. What happens if a community does not participate in the National Flood Insurance Program (NFIP)?
8. Explain the discounts on premiums for the Community Rating System (CRS) for communities that go beyond the minimum requirements to participate in the National Flood Insurance Program (NFIP).
9. What procedures must be followed for a community to participate in the Community Rating System (CRS)?
10. How can a community acquire the CRS Coordinator's Manual and other information describing the program?
11. What is the National Flood Insurance Program (NFIP)?
12. Why was the National Flood Insurance Program established by Congress?
13. How was the National Flood Insurance Program (NFIP) established and who administers it?
14. What is the National Flood Insurance Program's (NFIP) Write Your Own (WYO) Program?
15. Do the state insurance regulators have any jurisdiction over the National Flood Insurance Program in their respective states?
16. How does the National Flood Insurance Program (NFIP) benefit property owners, taxpayers, and communities?
17. What is the definition of a community?
18. Why is participation in the National Flood Insurance Program (NFIP) on a community basis rather than on an individual basis?
19. Is community participation mandatory?
20. What is the National Flood Insurance Program's Emergency Program?
21. What is the National Flood Insurance Program's (NFIP) Regular Program?

Parks & Recreation

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1. How do I rent a pavilion?
2. What are the prices for the auditorium?
3. What does the Recreation and Tennis Center have to offer?

Parks & Recreation - Forestry Ask the Experts

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1. What trees should I plant in my yard?
2. How do I select and properly plant a tree?
3. What kind of tree is in my yard?
4. How do I find a professional tree care worker?
5. How do I properly prune my trees?

Police Department

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1. How do I report an abandoned car?
2. How do I obtain a traffic accident report?

Public Works

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1. How do I reach the Missouri City water department?
2. How do I find my lost pet?
3. Who do I call if my street light is out?
4. When do you spray for mosquitoes?
5. How do I report sidewalk issues in my neighborhood?
6. Is it my responsibility to trim my trees alongside a city street?

Solid Waste Collection

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1. Who do I call for customer service if I am on the city contract?
2. What if I live in an apartment or a residential unit using community dumpsters, will I be affected?
3. What is the difference between “Options and Levels”?
4. When will my trash be picked up?
5. What is the holiday schedule when trash will not be picked up?
6. Who supplies the containers?
7. If I have manual service can I use plastic garbage bags instead of a 40 gallon container or in addition to the 40 gallon container?
8. What are the dimensions of the 96 gallon poly cart used for an Automated service?
9. What City code requirements are there for trash cans?
10. What landfill is used?
11. Why was Republic Services selected?
12. Who will bill me?
13. When did the ordinance take effect?
14. When can my HOA make a change in election of service level?
15. What is Subscriber Service?
16. If I am on a Subscriber Service and my rates are lower than the city’s rates, do I have to use the city service?
17. What if my non-subscriber existing contract agreement and any extension provides a lower rate for comparable service than the city’s base service and rate, can I keep my contract?
18. Are the current solid waste contracts voided if the base rate is higher than the city’s base service rate?
19. What is the size of a bulky item?
20. When will bulky items be picked up?
21. How many bulky items can be picked up?
22. What is considered a bulky item?
23. What if the bulky item is considered too big for removal during regular trash days?
24. Can a company dispose its recycling or other material at the city recycling center?
25. What is included in recycling?