News Flash

Happening in Missouri City

Posted on: February 15, 2021

MCTX Responds to Record Winter Storm Potential Power Outages Continue; Non-Emergency Offices Close


winter collage

In the last 24 hours, Missouri City witnessed some record temperatures and winter precipitation. Officials and staff are continuing to monitor all roadway conditions and are proactively responding to areas of concern.

Several neighborhoods lost power today due to the statewide demand. When experiencing an outage, citizens are advised to stay warm by using multiple layers of clothing and extra blankets. If a resident decides to warm up using a vehicle heater, officials strongly advise that he or she move the car or truck outside the garage to avoid carbon monoxide poisoning. 

Residents with power are encouraged to check on neighbors and friends without power and, if possible, to help keep them safe. In addition, citizens are encouraged to try and conserve electricity by following the tips below, given that more rolling blackouts are expected. 

  • Keep thermostats at 68 or lower
  • Avoid using large appliances like washing machines, dryers and ovens
  • Turn off and unplug non-essential lights and appliances
  • Open blinds/shades for light during the day
  • Close blinds/shades at night to reduce heat loss 

Some residents are also experiencing water outages and discoloration. “This discoloration in water happens due to these recent deviations in water system pressure (flows).  The color change is from iron and manganese in the pipe,” said Todd Hoover, the City’s Utilities Manager. “While the water is not pleasing to the eyes or taste buds, it is safe to drink and meets the American Water Works Association standards. Residents should flush their water pipes and our operations company will flush the water mains to resolve the water color issue.”

For status updates, please contact your Municipal Utility District (MUD) operator. For a full list of utilities, visit the City website via this link 👉

“We’re only half way through this storm as freezing temperatures are forecasted through this week,” said Mayor Robin J. Elackatt. “I urge everyone to be patient, check on your neighbors and avoid travel until the roadways are clear of snow and ice.”

Due to hazardous road conditions, all non-emergency City offices will be closed tomorrow, Tuesday, Feb. 16. This includes:

  • City Hall Front Lobby, 1522 Texas Pkwy.
  • Inspections & Permits, 1522 Texas Pkwy.
  • Municipal Court, 3845 Cartwright Rd.
  • Recreation & Tennis Center, 2701 Cypress Point Dr.
  • Quail Valley Golf Course & City Centre, 2880 La Quinta Dr.

The Animal Shelter, 1923 Scanlin Rd., “is open and available to assist citizens and pets; an officer will be present at our facility until the EOC has been deactivated,” said Animal Services Manager TaBorah Goffney. “Trapping has been ceased as to not endanger any wildlife. We are offering blankets and towels to citizens who need assistance relocating their pets indoors.” For more information, residents may call the shelter at 281.403.8707.

For citizens who participate in the City’s Municipal Solid Waste Program, WCA Waste Corp. has suspended pickups for tomorrow, (Tuesday Feb. 16). For all updates regarding the Municipal Solid Waste Program, please call 281.403.5800.

The National Weather Service has issued another Winter Storm Warning for Wednesday, Feb. 17 in addition to the current warnings. See details below:

  • Hard Freeze Warning in effect until noon, tomorrow:  Sub-Freezing temperatures are expected and could damage unprotected outdoor plumbing, kill crops and other sensitive vegetation.
  • Wind Chill Warning in effect until noon, tomorrow:  Very cold air and strong winds will create dangerously low wind chill values. This will result in frost bite and lead to hypothermia; avoid being outside if possible.
  • NEW Winter Storm Warning in effect from midnight, Wednesday, Feb. 17 until 6 a.m. Thursday, Feb. 18:  Another period of difficult travel due to ice is expected from Tuesday night through Thursday morning. Temperatures will fall below freezing and are expected to cause additional freezing rain, sleet, snow and strong winds. Travel will become difficult or impossible in some areas. 

Although some of the snow looks like it's melting, due to the freezing temperatures, roads will still be icy. Crews will continue to monitor all roadway/bridge conditions, and if there are areas of concern in your community, please call 281.403.8700. Find all MCTX road closures here 👉

As temperatures continue to be at sub-freezing levels, remember to protect the “4 Ps” – people, pets, plants, pipes and follow safety tips like:

  • Keeping garage doors closed
  • Opening cabinets
  • Letting faucets drip
  • Keeping the thermostat consistent
  • Sealing cracks and openings
  • Leaving the heat on
  • Opening interior doors

Additional cancellations/closures reported are:

  • Fort Bend ISD campuses and facilities are closed tomorrow.
  • Houston ISD is closed tomorrow.
  • All area COVID-19 testing and vaccination sites are closed tomorrow.

“I would like to thank and commend our MCTX staff for their continued excellence,” said City Manager Odis Jones. “Throughout this winter storm they’ve worked tirelessly to keep our citizens safe, prepared and well informed.”

The City will host the third severe weather news conference tomorrow, Feb. 16 at 10 a.m. to share the latest updates. Residents may watch it live on Facebook here

EOC officials also stress the importance of keeping a list of informational resources for reference. Recommendations for City residents include:

  • MCTX Police and Fire Departments: 911 or 281.403.8700
  • MCTX City Hall: 281.403.8500
  • Report or Track a Power Outage: | 713.207.2222
  • Report a Natural Gas Outage: 713.659.2111 or 800.752.8036
  • American Red Cross: Fort Bend County - 281.342.9480 | Greater Houston - 713.526.8300
  • Ready Harris: | 713.881.3100
  • Fort Bend OEM: | 281.342.6185
  • Enable Fort Bend: | 281.238.3514 (the agency assists individuals with functional and medical needs during an emergency or disaster)

Citizens are encouraged to follow the City’s official websites and social media channels to receive timely, accurate information. All weather updates including road conditions, event cancellations, office closures, solid waste service and more will be shared on these official communication outlets.

The two main platforms used by City staff to share real-time information during emergencies are the MCTX Emergency Management website, and the MCTX Twitter account,

For more updates, please watch the City website:, like usa on Facebook—fb/MissouriCityTX, follow us on Twitter and Instagram—@MissouriCityTX, and watch Missouri City Television (Ch. 16 on Comcast and Ch. 99 on AT&T U-verse).

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