How do I find the status of my permit application?

MCTX Self Service can be used to locate the status of a permit application.

If you are a contact on the permit application

  • Log into the online portal.
  • Select “Dashboard” then select “View my permits” or select “My Work”.
  • If you see the permit you are looking for, click on the associated “Permit Number”; If you do not see the permit you are looking for, try filtering your search by changing the type of Display; the type of Records; and/or the date range “In”.
  • From this view, you can see the overall status of a permit application and the state of the application. Please note that the state of the application is not the same as the status. The state of the application may reference “on hold” however unless the application status says “on hold” then the application is not on hold.
  • Once your selected permit record is opened, the overall status of the application is displayed in the blue box.
  • If your permit is in an “In Review” status, there may be additional status information available by selecting “Reviews”.

If you are not a contact on the permit application

  • Use the “Map” or “Search” option to search for records by address and by type (i.e. – Permit, Plan, Inspection, Code Case).
  • If you use “Search”, change the sort criteria to “Descending” to see the most recent permit applications at the top of the list.
  • If you see the permit you are looking for, click on the associated “Permit Number”.
  • Some information is available for the general public on most all permit records including the “Applied Date”; “Description”; “Issue Date”, if applicable; and the “Status”. Other information is only available to a contact on the permit record who is logged into the system.

Show All Answers

1. How do I apply for a permit?
2. How do I find the status of my permit application?
3. How long does it take for a permit application to be approved?
4. May I start work before my permit is issued?
5. Do my plans need to be signed and sealed?
6. What permits are required to increase the floor area, building height or build an extension to an existing building or structure?
7. What are the parking requirements for my business or residence?
8. Do I need a permit to install a fence?
9. Do I need a permit to install sprinklers?
10. What type of work is exempt from permitting?
11. I would like to host a Farmers market, Pop-up market, or a frequently occurring event, what types of permits are required?